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Case Study

Linen

Overview

Linen is an AI-powered fashion app offering fashion advice, outfit generation based on preferences, virtual try-on, and an Instagram-style interface for fashion inspiration.

This project was created in collaboration with my classmate, Chisom M, for our Senior capstone project.

Tools

Figma, Adobe Photoshop, Illustrator

Timeline

Oct 2023 – Jan 2024

Roles

Product Design & Art Director: user experience and interface design, user research, prototyping, illustration, art direction

The Problem

What's standing between college students and their best look?

Through user research interviews with 18–25 year-olds, we identified three recurring pain points that made getting dressed every day more stressful than it needed to be.

01

Outfit Selection Difficulty

Choosing an outfit takes too much time and mental energy, especially when balancing a busy academic schedule.

02

Financial Constraints

Limited budgets make it hard to explore new styles or buy pieces that truly work together — leading to underused wardrobes.

03

Trend Awareness Gaps

Choosing the right outfit for the right occasion — interviews, dates, social events — is a persistent source of anxiety.

Linen Solution 1 - AI Outfit Generation

{Solution}

01

Use AI technology to generate outfits based on occasions and personal preferences

Linen Solution 2 - 3D Digitization

{Solution}

02

Digitize personal items into 3D objects and enable virtual try-on to save time

Linen Solution 3 - Community Feed

{Solution}

03

Instagram-like community to get inspired from around the world

As a design student with a business minor...

I wanted to go beyond just incorporating nice features
and add something that can benefit the business.

So, I added an in-app shopping feature to enhance the
user experience and contribute to the overall benefit of
the business.

↓   ↓

Linen Solution 4 - AR Try-on and In-app Shopping

{Solution}

04

AR try-on and In-app shopping

Shop owners can share products as 3D objects for users to virtually try on. This helps users establish a deeper connection with the product, enabling better conversion. Additionally, by adding items to the wishlist, users can shop within the app.

Process

Research Ideation Lo-fi Prototype User Testing Hi-fi Prototype Reflection

01. Research

Understanding the user

We conducted five user interviews with current college students aged 18–25.

3 main pain points:

  1. Time consuming
  2. Financial constraints
  3. Hard time selecting suitable outfits
Research session with sticky notes

Competitive Analysis

Finding inspiration from competitors

I researched some competitors' app to find inspiration. What I took away were:

  1. Grouping information together using cards can best utilize space.
  2. Having a familiar user interface helps users adopt more quickly.
  3. Incorporating a section for user-generated content enhances engagement and promotes user stickiness.
Nike icon

Nike Virtual View

Nike Virtual View on FinishLine.com lets shoppers preview clothing on 3D holograms of models in WebAR.

Strengths

  • AR try-on features
  • Easy access to web-based AR

Weaknesses

  • Lack of personalized options
  • Lack of variety (brands, choices)
Acloset icon

Acloset

Acloset is an AI-powered fashion app that helps you manage your closet, create outfits, get style recommendations, and buy and sell pre-loved clothes.

Strengths

  • AI-powered
  • Digital closet
  • Outfit recommendations
  • Pre-loved marketplace

Weaknesses

  • Lack of personalized options
  • Lack of try-on feature
Aiuta icon

Aiuta

Aiuta is a fashion-tech app that uses AI to help users express their personality through style.

Strengths

  • AI-powered
  • Virtual try-on using images
  • AI stylist feedback

Weaknesses

  • Bad user experience
  • Lack of user-generated content

02 — Ideation

From sketches to structure

We began with low-fidelity sketches and peer collaboration sessions to explore a wide range of interaction models. Ideas were stress-tested against our research findings before narrowing down to a core user flow.

The user flow was mapped across five key pages — covering the complete journey from onboarding through AI generation, virtual try-on, community browsing, and closet management.

Linen Ideation Sketches
Onboarding AI Outfit Generator Virtual Try-On Explore Feed My Closet

Userflow

We mapped out the system and divided it into 5 sub pages: Homepage, Explore Page, Generate Outfit Page, My Closet Page, and Profile Page.

Linen User Flow Diagram

03 — Design

Wireframes & lo-fi prototype

Low-fidelity wireframes were created in Figma and tested with real users before any visual styling was applied. This ensured that core interaction patterns and information hierarchy were sound before investing in high-fidelity execution.

Lo-fi prototype testing revealed that users expected the AI generator to surface on the home screen — not buried in a secondary tab — and that the closet management flow needed to be reordered to match mental models around getting dressed.

Tools Used

Figma Adobe Photoshop Adobe Illustrator
Linen Wireframes

User Testing Takeaways :

Linen Design

User Testing Takeaways :

04 — User Testing

1:1 moderated usability sessions

Three participants completed moderated usability sessions — conducted both in-person and remotely via Zoom. Tasks covered the full product journey: onboarding, outfit generation, closet management, and social browsing.

User Testing User Testing 02 User Testing 03

Synthesize findings:

User Interface

  • Change the layout and reorganize information
  • Remove the pattern from the background

Sign Up Page

  • Incorporate onboarding pages to help users understand the app's purpose and functionality

Explore Page

  • Replace the camera icon with a new one to represent the 'scan' feature

Home Page

  • Remove the search bar on the top
  • Add shop to the home page to showcase the 'shop feature'

My Closet Page

  • There are too many features on the page, try to simplify and stay within the scope

Generate Outfit Page

  • Change the overall layout, the information presented is confusing
  • Prioritize the buttons, CTA should be the biggest

05 — Hi-fi Prototype

The final design system & interactive prototype

Linen Hi-fi Design System Linen Hi-fi Prototype Screens

06 — Reflection

What I learned

Throughout the process, I learned that user testing is key to UX design, and asking the right questions will keep me on the right track because we are designing for the users, not for ourselves. I challenged myself to think of many iterations and test them with users. I found talking to my users very enjoyable because every time I can learn a new perspective from them and discover a new way to solve the problem. If I have more time, I would continue to gather user feedback and make improvements.